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I have been to Living gave a few times now. Overall, appointments run on time, wait time for further testing is extremely reasonable and all staff have been very caring, considerate and professional.
The only knock down was a recent MRI, the first I’ve ever had. I knew I was slightly claustrophobic and was surprised this wasn’t asked as part of the questionnaire. I was given headphones and told it’s a little noisy a bit like roadworks however I couldn’t hear the music for the noise and I also felt like the noise was more relatable to an air raid siren which got me worried as it didn’t sound like I expected it to and it felt like it was going on a lot longer than they said it would. My mind was playing tricks on me and I began feeling dizzy and sick, not the staffs fault in anyway at all however..
At the end they spoke to me through the headphones, I do wish and a (recommendation) they would have told me they were able to do that as I would have asked for them to let me know when I was half way through, I think I would have then been able to calm myself down. I did end up having a panic attack after I left, also a first!
After speaking to a family member who recently had one elsewhere they were spoken to and notified every minute in order to count down.
I do feel there could have been a little more care and warmth to that part of my experience so far. Asking how a person does in tight spaces and give the patient options to support them through if they may be required as just hearing a voice during that time would have made a huge difference to me.
Overall 90% good experiences here for far
