Trustroller is an independent online review and reputation management platform created to promote transparency, trust, and informed decision-making between consumers and businesses. The purpose of the Service is to provide a neutral space where users can share genuine experiences and businesses can understand public feedback, manage their online presence, and engage constructively with customers. Trustroller does not act as an agent, broker, or representative of any business listed on the platform, nor does it guarantee the accuracy, completeness, or reliability of any review, rating, or business information.
By using Trustroller, you acknowledge that the Service is intended solely for informational and engagement purposes. Reviews and ratings reflect individual opinions and experiences and should not be treated as verified facts. Trustroller does not evaluate or endorse businesses, products, or services and does not influence user opinions. The platform exists to facilitate transparency, not to provide professional, legal, financial, or commercial advice. Users are responsible for conducting their own due diligence before making decisions based on content available through the Service.
By accessing, browsing, registering, or using any part of the Trustroller platform, you agree to be legally bound by these Terms of Use. These Terms form a binding agreement between you and Trustroller and apply to all visitors, registered users, reviewers, and business representatives. If you do not agree with any provision of these Terms, you must immediately discontinue use of the Service.
Your continued use of Trustroller following any updates or changes to these Terms constitutes acceptance of those changes. Trustroller reserves the right to restrict access to users who fail to comply with these Terms or whose actions may compromise platform integrity. You acknowledge that electronic acceptance of these Terms has the same legal effect as a written agreement.
Trustroller may revise, update, or replace these Terms of Use at any time to reflect changes in legal requirements, platform features, business practices, or regulatory obligations. Updated Terms will be published on the Trustroller website and will take effect immediately upon posting unless otherwise stated.
Users are responsible for reviewing the Terms periodically to remain informed of any changes. Trustroller is not obligated to provide individual notice of updates, and failure to review updated Terms does not excuse non-compliance. If you do not agree with revised Terms, your sole remedy is to discontinue use of the Service.
You must be at least eighteen (18) years of age or the legal age of majority in your jurisdiction to use Trustroller. By accessing or using the Service, you represent and warrant that you have the legal capacity to enter into a binding agreement and that your use complies with all applicable laws and regulations.
If you are using Trustroller on behalf of a business or organization, you represent that you are authorized to act on its behalf and to bind the entity to these Terms. Trustroller reserves the right to suspend or terminate access if eligibility requirements are not met or if false information is provided.
Certain features of Trustroller require account registration. When creating an account, you agree to provide accurate, complete, and up-to-date information and to promptly update any changes. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.
You agree not to share your account credentials with others or allow unauthorized access. Trustroller is not responsible for losses or damages resulting from unauthorized account use caused by your failure to safeguard login information. You must notify Trustroller immediately if you suspect unauthorized access or security breaches.
Trustroller may display business profiles created through owner submissions or based on publicly available information. Only verified business owners or authorized representatives may claim and manage business profiles. Verification may include email confirmation, domain validation, or submission of supporting documentation.
Claiming a business profile does not guarantee reviews, ratings, visibility, or commercial success. Trustroller does not guarantee business outcomes or customer behavior and makes no representations regarding the impact of reviews on reputation or performance. Trustroller reserves the right to approve, deny, suspend, or revoke business claims at its discretion.
Users may submit reviews, ratings, and related content based on genuine personal experiences. By submitting content, you confirm that the information is truthful, accurate, and not misleading. You agree not to submit content that is defamatory, abusive, fraudulent, promotional, or unlawful.
By posting content on Trustroller, you grant Trustroller a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, display, distribute, and adapt such content in connection with the Service. Trustroller does not guarantee publication or permanence of any content and may remove or restrict content at its discretion.
Trustroller uses automated detection systems, manual moderation, and community reporting to promote platform integrity and reduce fraudulent activity. Trustroller reserves the right to remove, flag, restrict, or modify content that violates these Terms, community guidelines, or applicable laws.
Trustroller does not guarantee that all reviews are accurate, complete, or unbiased. The presence or absence of reviews does not constitute endorsement or evaluation by Trustroller. Users acknowledge that moderation decisions are final and made in the interest of maintaining platform trust.
Businesses that have claimed their profiles may publicly respond to reviews. Responses must remain professional, respectful, and factual. Attempts to intimidate, harass, manipulate, or retaliate against reviewers are strictly prohibited.
Trustroller reserves the right to restrict response privileges for businesses that misuse response features or violate platform guidelines. Public responses are visible to all users and may influence public perception of a business.
Trustroller may offer paid or premium services that include enhanced visibility, analytics, widgets, branding tools, or priority support. Pricing, billing cycles, features, and limitations are disclosed prior to purchase. Payment for premium services does not influence review authenticity, moderation standards, or rating calculations.
Subscription fees are non-refundable unless otherwise stated. Trustroller reserves the right to modify, suspend, or discontinue premium services with reasonable notice. Continued use of paid features constitutes acceptance of applicable billing terms.
Trustroller may offer paid plans, subscriptions, or premium services that provide businesses with enhanced features such as analytics dashboards, review widgets, branding tools, advanced management controls, or priority support. When you choose a paid service, you agree to pay all applicable fees in accordance with the pricing, billing cycle, and payment terms displayed at the time of purchase. All prices are subject to change, and any changes will be communicated clearly before they take effect.
You are responsible for providing accurate and up-to-date billing information, including valid payment methods. Trustroller may suspend or terminate access to paid services if payment fails, is reversed, or becomes subject to dispute. Subscription renewals may occur automatically unless canceled before the renewal date. Trustroller is not responsible for fees charged by payment processors, banks, or third-party providers.
Unless explicitly stated otherwise, payments made for Trustroller’s paid services are non-refundable. You may cancel or modify your subscription at any time through your account settings; however, cancellation will typically take effect at the end of the current billing period. No refunds or credits will be issued for partial use, unused time, or downgrades.
Trustroller reserves the right to offer promotional pricing, discounts, or trial periods at its discretion. Such offers may be subject to additional terms and limitations. Abuse of promotional offers may result in suspension of access to paid services.
You agree not to use Trustroller in any manner that could damage, disable, overburden, or impair the platform or interfere with other users’ access. Prohibited conduct includes, but is not limited to, manipulating reviews or ratings, submitting false or misleading content, scraping or harvesting data, attempting unauthorized access, distributing malware, or engaging in fraudulent or deceptive practices.
Trustroller reserves the right to investigate suspected violations and to take appropriate enforcement action, including content removal, account suspension, termination, or legal action where necessary.
All content, trademarks, logos, software, designs, text, graphics, and other materials associated with Trustroller are owned by or licensed to Trustroller and are protected by intellectual property laws. Except as expressly permitted, you may not copy, reproduce, modify, distribute, reverse engineer, or exploit any portion of the Service without prior written consent.
User-generated content remains the property of its creators, subject to the license granted to Trustroller for use in connection with the Service. Unauthorized use of Trustroller’s intellectual property may result in legal action.
Trustroller may include links to third-party websites, services, tools, or integrations for convenience or additional functionality. Trustroller does not control, endorse, or assume responsibility for third-party content, practices, or availability. Accessing third-party services is done at your own risk.
Trustroller is not liable for any losses, damages, or disputes arising from your interactions with third-party platforms. Users are encouraged to review third-party terms and privacy policies before engaging with external services.
The Trustroller Service is provided on an “as is” and “as available” basis, without warranties of any kind. Trustroller disclaims all express and implied warranties, including warranties of accuracy, reliability, merchantability, fitness for a particular purpose, and non-infringement.
Trustroller does not warrant that the Service will be uninterrupted, error-free, secure, or free of harmful components. Use of the Service is at your own risk, and Trustroller makes no guarantees regarding outcomes, results, or business performance.
To the fullest extent permitted by law, Trustroller and its affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of data, revenue, profits, goodwill, or reputation, arising from or related to your use of the Service.
In no event shall Trustroller’s total liability exceed the amount paid by you, if any, for the Service during the twelve (12) months preceding the claim. Some jurisdictions do not allow certain limitations, so these limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Trustroller, its affiliates, officers, directors, employees, and partners from and against any claims, damages, losses, liabilities, and expenses, including reasonable legal fees, arising from your use of the Service, your submitted content, your violation of these Terms, or your infringement of any third-party rights.
Trustroller reserves the right to assume exclusive control of the defense of any matter subject to indemnification, at your expense.
Your use of Trustroller is governed by our Privacy Policy, which explains how personal and business data is collected, processed, stored, and protected. By using the Service, you consent to these data practices.
Trustroller implements reasonable administrative, technical, and organizational safeguards to protect data; however, no system is completely secure. Trustroller does not guarantee absolute security and is not responsible for unauthorized access beyond its reasonable control.
Trustroller retains user and business data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Users may request deletion of certain personal data in accordance with applicable laws.
Upon account closure or termination, Trustroller may retain certain information in anonymized or aggregated form for analytical, security, or operational purposes. Deletion requests are subject to legal and regulatory requirements.
Trustroller retains user and business information only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, and maintain platform security. Data retention periods may vary depending on the type of data, user activity, account status, and applicable laws. Users may request deletion of certain personal data; however, Trustroller may retain information where required by law, regulatory obligations, or legitimate business purposes. Even after account closure, anonymized or aggregated data may be retained for analytics, security monitoring, and service improvement.
By using Trustroller, you consent to receive communications electronically, including service announcements, account notifications, policy updates, security alerts, and administrative messages. Trustroller may also send marketing or promotional communications where permitted by law, and users may manage preferences or opt out when applicable. Trustroller is not responsible for missed communications resulting from outdated contact information or technical issues beyond its control.
Trustroller shall not be held liable for any failure or delay in performance resulting from events beyond its reasonable control. Such events may include, but are not limited to, natural disasters, acts of government, labor disputes, internet outages, cyberattacks, failures of hosting providers, or interruptions of telecommunications services. These events do not constitute a breach of these Terms, and Trustroller’s obligations will be suspended for the duration of such events.
You may not assign, transfer, or delegate your rights or obligations under these Terms without prior written consent from Trustroller. Any attempted assignment without consent shall be null and void. Trustroller may assign or transfer these Terms, in whole or in part, in connection with a merger, acquisition, restructuring, sale of assets, or other business transaction, without restriction or prior notice.
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, such provision shall be severed from the Terms, and the remaining provisions shall remain in full force and effect. The invalid provision shall be interpreted, where possible, in a manner consistent with the original intent of the parties.
Failure by Trustroller to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Trustroller. A waiver of one breach does not constitute a waiver of any subsequent breach.
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict-of-law principles. The governing law shall apply regardless of the user’s location, residence, or place of business, except where prohibited by applicable regulations.
Any disputes, claims, or controversies arising out of or relating to the use of Trustroller or these Terms shall, where permitted by law, be resolved through binding arbitration rather than in court. Arbitration shall be conducted on an individual basis, and users waive the right to participate in class actions or representative proceedings, subject to applicable legal limitations. Nothing in this section prevents either party from seeking injunctive or equitable relief where appropriate.
To the extent permitted by law, you agree that disputes with Trustroller will be resolved on an individual basis and not as part of a class, collective, or representative action. If this provision is found unenforceable, the arbitration agreement shall be null and void only with respect to class actions.
Trustroller reserves the right to modify, suspend, or discontinue any aspect of the Service, including features, functionality, or availability, at any time without liability. Trustroller is not obligated to maintain or support any specific feature and may introduce new features or services at its discretion.
If you have questions, concerns, or complaints regarding these Terms or the Trustroller Service, you may contact Trustroller through official support channels available on the website. Trustroller will make reasonable efforts to respond to inquiries in a timely and professional manner but does not guarantee response times.
For questions regarding these Terms, contact us at:
Email: [email protected]
Website: https://trustroller.com